Article 11: Exchange and refunds Goods supplied by Mindscape.com are new and guaranteed against defects.  You have 7 working days from the date of receipt to return the product. If it does not meet your expectations, you will be liable for the cost of return postage. After-sales Service: For a period of  90 days following date of purchase, Mindscape (UK) Ltd guarantees that the medium on which the software is distributed is free from manufacturing defects. In the case of defective software, Mindscape (UK) Ltd will freely reimburse the purchase price, or will repair or replace the software, only if it is returned to Mindscape (UK) Ltd within the 90-day period (a receipt must be enclosed as proof of purchase). These are the only options available for any failure of the guarantee. Mindscape (UK) Ltd takes no responsibility for any other guarantee, either implicit or explicit, in relation to the software and the documentation accompanying it, especially, but not exclusively, any implicit guarantee relating to marketing the software and using it for particular purposes. Goods should be returned in their original packaging and in reasonable condition to the After-sales Team at the following address: Mindscape 73/77 rue de Sèvres 92514 Boulogne Cedex FRANCE Refunds will be made by cheque within a period less than or equal to four weeks following receipt of the returned package.  All replacements will be made on a like for like basis. See our general terms and conditions of sales