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Problems
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  • On the back of the case, it only lists Windows 95/98. Will it run on XP ?

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  • If you have a using problem with all Printmaster version.

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  • If you have a using problem with Printshop V15.

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  • My screen is flickering rapidly as I am progressing through a stage. How do I correct this ?

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  • When you click on the shortcut you get the following message: 'Unexpected error: quitting'

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    Solutions
    Product: Thomas & Friends : Trouble on the Tracks
    Problem:

    On the back of the case, it only lists Windows 95/98. Will it run on XP ?
    Solution:

    This is due to a printing error.

    Yes, this game will run on Windows XP
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    Product: PrintMaster Suite v11
    Problem:

    If you have a using problem with all Printmaster version.
    Solution:

    Thank you for contacting Mindscape.

    Unfortunately the title you have requested assistance with is now no longer supported or sold by Mindscape. All technical support is now handled by a different company who will be willing to assist where they can in resolving your issues. Mindscape cannot assist with any issues related to this title and apologise for any inconvenience.

    The new distributers of this title will be able to assist you with technical issues and can be reached at www.gsp.cc. Technical support issues can be found here:
     
    Sincerely

    Mindscape
    UK Technical Support
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    Product: PrintShop V15 Deluxe
    Problem:

    If you have a using problem with Printshop V15.
    Solution:

    Thank you for contacting Mindscape.

    Unfortunately the title you have requested assistance with is now no longer supported or sold by Mindscape. All technical support is now handled by a different company who will be willing to assist where they can in resolving your issues. Mindscape cannot assist with any issues related to this title and apologise for any inconvenience.

    The new distributers of this title will be able to assist you with technical issues and can be reached at www.gsp.cc. Technical support issues can be found here:
     
    Sincerely

    Mindscape
    UK Technical Support
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    Product: Painkiller
    Problem:

    My screen is flickering rapidly as I am progressing through a stage. How do I correct this ?
    Solution:

    Please update your video card drivers via the manufacturer’s website and visit to reinstall DirectX.
     
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    Product: Mindscape’s Brain Trainer
    Problem:

    When you click on the shortcut you get the following message: 'Unexpected error: quitting'
    Solution:

    This program is not Vista compatible. Try to use it with setting ‘run as administrator’ in the properties (either in Vista or XP compatibility mode).
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