Common problem details
Problem: My product will not install or no auto-run appears, what do I do?
Solution:

Open 'My Computer', right click your CDROM drive and select open from the menu that appears. Inside this new window, you should see either a blue 'install' icon or a 'setup' icon. Sometimes, either of these files may end in '.exe' but it won't make any difference. Double click it to proceed and follow the onscreen prompts.

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