Try this solution first!

Failing that, most likely it's a corrupt installation caused by something being open while the program was installed. In most common cases, it's a virus protection utility or crash guard type program that caused the problem. Check this solution to resolve this error:

If it's still failing, check you have the most recent version of DirectX and QuickTime installed as this too can cause a problem.
 
www.quicktime.com
The links above contain links to download and install these additional components to Windows. (Both are available free of charge.)

Failing everything else above, contact us at
for further help. (See notes at the bottom of this guide before contacting our further support team as we will need some additional information regarding your system.)