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Problems
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  • Which video cards will work with Painkiller ?

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  • Why are there no game servers visible in Painkiller when I try to play a multiplayer game over the internet? What port needs to be open if I am playing a multiplayer game on the Internet behind a firewall and/or proxy ?

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  • Why do I crash on the maps DM-Mine and DM-Iluminati ?

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  • Why do I receive a CRC error during the game installation ?

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  • Why do I receive an error message that says, “The application failed to initialize properly…” when I try to launch Painkiller ?

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    Solutions
    Product: Painkiller
    Problem:

    Which video cards will work with Painkiller ?
    Solution:

    Painkiller requires a DirectX 9 compliant video card with a minimum 64 MB of onboard RAM. The following 64 MB or greater video cards have been verified as compatible with Painkiller:


    - NVIDIA GeForce 2 GTS
    - NVIDIA GeForce 3 series
    - NVIDIA GeForce 4 series
    - NVIDIA GeForce FX series
    - NVIDIA GeForce FX Go5650
    - ATI Radeon 8500
    - ATI Radeon 9000 series
    - ATI Mobility Radeon 7500
    - ATI Mobility Radeon 9100 IGP


    In addition to these video cards, Painkiller should work with other 64 MB video cards but are untested.
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    Product: Painkiller
    Problem:

    Why are there no game servers visible in Painkiller when I try to play a multiplayer game over the internet? What port needs to be open if I am playing a multiplayer game on the Internet behind a firewall and/or proxy ?
    Solution:

    For multiplayer gaming please make sure to set your Connection Speed accurately under Player Settings in the Multiplayer Menu. Also for multiplayer play on the Internet behind a firewall and/or proxy server please make sure to have the required port open to connect. Painkiller by default uses port 3455. Painkiller will not connect without an open port. Note GameSpy Arcade utilizes additional ports. A list of those ports and other support for GameSpy Arcade can be found on the GameSpy Firewall/Proxy page.
     
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    Product: Painkiller
    Problem:

    Why do I crash on the maps DM-Mine and DM-Iluminati ?
    Solution:

    This happens when another user on the same server has picked up the 'immunity multiplayer power up'. Collecting this 'power up' randomly kicks users off of the game while the user that has picked up the 'power up' remains on the server.
     
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    Product: Painkiller
    Problem:

    Why do I receive a CRC error during the game installation ?
    Solution:

    You may have a defective CD. If you receive such an error message while installing Painkiller, please contact our Technical Support department at .
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    Product: Painkiller
    Problem:

    Why do I receive an error message that says, “The application failed to initialize properly…” when I try to launch Painkiller ?
    Solution:

    Please ensure that CD 3 is inserted into your CD/DVD-ROM drive when launching the game. Also, please verify that you do not have one of problematic drives listed here:
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